How to install Live Chat Widget to your WordPress Sites

WordPress, as we all know, is a most popular self-hosted blogging tool that hosts millions of websites. It is a web software that can be used for creating beautiful websites or blogs. eAssistance Pro, a Live Chat solution by Lepide Software Pvt. Ltd., has made integrating Live Chat widget in WordPress websites a much easier task. The company offers a number of simple, free one-click install plugins that makes integrating Live Chat widget in the WordPress-powered websites an easy-to-follow process. The Live chat plugins can be easily downloaded from the eAssistance Pro website and then can be uploaded from Dashboard or user can look directly from plugins directory.

Method I: Integrating Live Chat Widget in your WordPress-powered Websites

Follow the simple steps given below to integrate eAssistance Pro – a Live Chat Support solution in your WordPress-powered websites:

Step 1: Login to your WordPress account using admin Username and Password and then go to Dashboard. The default login path is Site URL/wp-login.php and Site URL/wp-admin

Step 2: Click on Plugins, then select Add New.

Step 3: Now, there are two options for installing plugins.

(a). Search for eAssistance Pro in the Search box and then click Search Plugins button.


(b). Click on Upload > Select plugin in .zip format (downloaded from our website) > Click Install Now.Image8

Step 4: After completing the successful installation of eAssistance Pro plugin, click Activate Plugin to activate it.
Step 5:
Move on to Settings section to configure the Live Chat plugin that can be done in two ways:

(a). Paste the required chat button code in the given text area.

(b). Login into your eAssistance Pro account to obtain the default Live chat button code.

Step 6: Now either select Automatic insertion or Manual insertion to complete the installation process.

In the left-hand menu, click Appearance > Editor > Edit Themes and paste the Live chat button code where the Live Chat button needs to be placed at an appropriate position.

Now take a look at your WordPress-powered website to see Live Chat button appearing Live on all your web pages and posts.

Method II: Integrating Live Chat Widget on WordPress Website – For Subscribed Packages

Step 1: Login to your WordPress Admin dashboard. The default login URL is /wp-login.php. After getting logged in, the following image appears:

Step 2: Hover over “Appearance” in the left-hand menu. A sub-menu gets opened. Click “Editor”.

Note: If “Editor” option is not visible, then you are using (or another hosting provider), and they currently restrict access to “Editor” feature.

Step 3: Suppose the Live Chat screen is to be placed in the template section named “Footer (footer.php)”. Click on “Footer”.

Step 4: Move to the </body> tag. Usually, the closing </body> tag lies at the end of all the content.

Step 5: Register to your eAssistance Pro account.

Step 6: After registering, the JavaScript code appears. Copy the code.

Step 7: Paste the copied JavaScript code just before the closing </body> tag.

Step 8: To save changes made, click Update File button. The Live Chat get installed on your WordPress website.

Method III: Integrating Live Chat Widget on WordPress Website – For Free Integration

Step 1: Login to

Step 2: Click “My Dashboard” in the top navigation bar (that may be under ‘My Blog’).

Step 3: Click Appearance >Widgets in the left navigation bar.

Step 4: In the “Available Widgets” section, add a “Text” widget.wordpress_com_text_widget

Step 5: A new “Text” option will now appear under the “Current Widgets” section of your WordPress Dashboard. Click the “Edit” link.

Step 6: Paste your Live Chat code into the main body of the Text Widget.

eAssistance Pro, a Live Chat support solution by Lepide Software Pvt. Ltd., is a highly-adaptive, customizable and flexible tool that can be easily incorporated within numerous third-party applications like Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Sales Force, Zen Cart, EBay Pro Stores, and Shopify. Use the Live Chat tool to increase your customer service level, boost up sales, make online business more meaningful through real-time communication, and much more. Use the Live chat tool as an add-on on your website to know more about website visitors, resolve their queries instantly, etc.